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This webinar offers an in-depth exploration of the vital role of social workers in administrative positions, exploring their responsibilities and impact within organizations. The webinar will provide a comprehensive overview of how social workers in administrative roles combine their clinical expertise with strategic leadership to enhance organizational effectiveness. Topics covered will include program development, policy implementation, staff supervision, advocacy, and measuring program impact. Attendees will gain insight into the unique contributions social workers make to shaping systems that support both client outcomes and organizational goals, while upholding the core values of the profession.

Presented by Keith Ackerman, LMSW

Keith A. Ackerman has served in the nonprofit/social services sector for over 30 years. Prior to joining Colton Strawser Consulting, Keith served as the Chief Operations Officer for Union Gospel Mission of Tarrant County from 2016 - 2022. From 2014 – 2016 he served as the Executive Director of The Cottages at Hickory Crossing, a position he transitioned into after having served as the Chief Operations Officer for CitySquare from 2005 to 2014 and the CitySquare Community Health Services Practice Administrator from 2003 to 2005. Additionally, he has provided consulting services to community development corporations, hospice home health agencies, and behavioral health hospitals for preparation for JCAHO surveys.